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Frequently Asked Question!
Fermentation is a natural process where beneficial bacteria break down the sugars in chilies, transforming them into lactic acid. This process not only preserves the chilies but also enhances their flavor, creating complex, tangy, and slightly sour notes that are the hallmark of fermented chili products. It’s a time-honored technique that adds depth and character to spicy condiments while ensuring they stay fresh for longer.
Please contact us in regards to our refund policies
At Booysens Peppers, we focus on maintaining the highest quality in our products, and for this reason, we currently do not offer delivery services. Customers are kindly requested to arrange their own collection or delivery to ensure the safe and timely transport of their orders. Thank you for your understanding and support!
Some of our products are seasonal and depend on the availability of fresh ingredients, meaning they may only be produced at certain times of the year. If a product is out of stock when you place your order, we will notify you immediately. You will have the option to either receive a refund or have the product placed on back order, ensuring you get it as soon as it becomes available again. Thank you for your patience and understanding!